Wallet, Payments & Payouts

Managing your wallet balance, funding options, payout methods, platform fees, and tax summaries.

All Help Categories
Getting Started & Account 10 Creator Monetization & Tools 12 Posts, Stories & Reels 10 Live Streaming & Calls 10 Communities & Groups 9 Work & Freelance Marketplace 10 Events & Masterclasses 10 LearningX Academy (LMS & Courses) 10 Creator Challenges & Leaderboards 8 Music & Audio Platform 8 Shop & Digital Marketplace 8 Wallet, Payments & Payouts 12 Safety, Privacy & Guidelines 10 Mobile App & PWA Installation 6
Contact Support
1 min read

Understanding Your ConX Digital Wallet & Available Balance

How the integrated digital wallet works for holding funds, paying, and receiving earnings.

34 helpful Read Guide
1 min read

Managing Your Subscriptions and Payment Methods

How to subscribe to creators, update payment methods, manage renewals, and cancel subscriptions anytime.

115 helpful Read Guide
1 min read

How to Deposit Funds into Your Wallet Using Cards or Bank

Add funds using Visa, Mastercard, American Express, PayPal, or local payment rails.

143 helpful Read Guide
1 min read

How Creators Receive Payouts and Withdraw Earnings

Learn about withdrawal thresholds, supported payout methods (Bank Transfer, PayPal, Stripe), and payout schedules.

310 helpful Read Guide
1 min read

Subscribing to Creators and Purchasing Media via Wallet

Fast one-click checkout using your pre-funded wallet without re-entering card details.

319 helpful Read Guide
1 min read

Setting Up Payout Methods: Direct Bank Transfer, PayPal & Crypto

Connect your preferred payout destination to receive your creator earnings smoothly.

240 helpful Read Guide
1 min read

Minimum Payout Thresholds, Processing Times & Scheduling

Learn about minimum withdrawal amounts, payout schedules, and clearance windows.

299 helpful Read Guide
1 min read

Submitting a Withdrawal Request for Your Creator Earnings

Step-by-step instructions on requesting a payout from your creator dashboard.

53 helpful Read Guide
1 min read

Understanding Platform Service Fees, Payment Gateway Rates & Taxes

Transparent breakdown of platform splits, payment processing costs, and applicable taxes.

176 helpful Read Guide
1 min read

Downloading Invoices, Payment History & Tax Summaries

Export official PDF receipts and annual transaction reports for your accounting and tax filing.

192 helpful Read Guide
1 min read

Preventing Chargebacks and Protecting Your Creator Revenue

How ConX fights fraudulent disputes and protects creators from unauthorized payment reversals.

138 helpful Read Guide
1 min read

Resolving Payment Declines, Expired Cards & Transaction Issues

Troubleshooting tips for bank declines, 3D-Secure failures, and card updates.

337 helpful Read Guide
  • 1